Halo Pro 2

Product Info

Halo Pro 2 Help and Support

App Download

Take full control with the App — personalize your experience and keep your system up to date.

Useful Links

Frequently Asked Questions

Why would I need a dash cam replacement mount?

A replacement mount may be needed if the original mount becomes loose, damaged or incompatible with a new vehicle. Installing a dash cam replacement mount helps keep the camera correctly positioned for recording the road ahead.

Does this camera come with an SD Card?

The SD card is not supplied with the Dashcam, we recommend purchasing a high endurance automotive grade SD card by Road Angel. Check out our automotive grade SD cards here

Why can't I use live preview, playback footage or download videos?

Live preview and video downloads require a direct Wi‑Fi connection between your phone and the dashcam. If your phone is still connected to mobile data or another Wi‑Fi network, the app won’t be able to access the camera. Connect to the Halo’s Wi‑Fi network first, then reopen the app.

Why can’t I connect to my dash cam via WiFi?

Your dash cam creates a local WiFi connection (not internet). You must be within 5–10metresof the vehicle. It is normal for the connection to show 'No Internet Access'.