In Phase International Ltd, Space Data Centres Ltd and/or their affiliates (Road Angel) offer returns for most items within 30 days of receipt of delivery.
At Road Angel we want you to be happy every time you shop with us. Occasionally though, we know you may want to return items and by law you have the right to cancel the purchase of most items within 14 days without giving any reason. You also have statutory rights where goods are not as described, not fit for purpose or not of satisfactory quality.
Statutory Cancellation Right
You have the statutory right to cancel your order for any reason within 14 days beginning with the day you receive the item (please see clause 2 of our Conditions of Sale for the full instructions on cancellation and further information on your right of cancellation). We only accept cancellations via phone - 0330 320 3030, email - sales@roadangelgroup.com or post - Road Angel Returns, DB House, Rani Drive, Nottingham, NG5 1RF, United Kingdom.
Our Voluntary Returns Policy
As well as your statutory cancellation rights described above, you can return most products within 30 days of receipt of the products if the products are complete and are in an unused and undamaged condition. We only accept returns via phone - 0330 320 3030 or post - Road Angel Returns, DB House, Rani Drive, Nottingham, NG5 1RF, United Kingdom.
Please note that this returns policy doesn't affect your statutory rights and therefore doesn't affect your right of cancellation as described above.
Please note that you must return each item in the same condition in which you received it. This means that new items must be returned new, unused and complete (including all accessories). Refunds for returned items that are not received in this condition, may be reduced.
Repair & Service
- All returns must be sent to us by traceable postal services with adequate insurance. Road Angel cannot be held responsible for any missing units that have not been returned to us in this way.
- We may not be able to return packaging. If it’s sent in to us in original packaging we cannot guarantee the return of this.
- If your return has a suspected power issue, please return ALL charging accessories.
- You can start a return or warranty repair for a device purchased directly from this site here: returns